Refund Policy

Digital Downloads

No refunds issued on digital downloads.

If you are in doubt about a product, please call us before you make a purchase.

Direct Mail and Print Marketing

Your payment will become non-refundable 45 days after the signed Agreement is received by Before 45 days it will be refundable less 10% to cover initiation expenses.

Planned Giving Websites

For new clients, the yearly fee for your planned giving website is 100% refundable within 30 days, less the set-up fee.

For existing clients, a 30 day notice is required for cancellation before the renewal subscription date.