Digital Downloads
No refunds issued on digital downloads.
If you are in doubt about a product, please call us before you make a purchase.
Direct Mail and Print Marketing
Your payment will become non-refundable 45 days after the signed Agreement is received by PlannedGiving.com. Before 45 days it will be refundable less 10% to cover initiation expenses.
Planned Giving Websites
For new clients, the yearly fee for your planned giving website is 100% refundable within 30 days, less the set-up fee.
For existing clients, a 30 day notice is required for cancellation before the renewal subscription date.