Planned Giving Marketing Strategies

10 Transformative Steps

Planned Giving Marketing Video

Proven Planned Giving Marketing: Principles That Work for Any Nonprofit

Effective planned giving isn’t about size—it’s about strategy. Whether you’re a large, well-established organization like the American Red Cross or a smaller community-focused nonprofit, the core principles of successful planned giving marketing remain exactly the same.

At its heart, planned giving is relationship-building. It’s about clearly communicating your mission, strategically engaging prospects, and positioning your nonprofit as a trusted partner in legacy planning. By learning the importance of planned giving and consistently sharpening your skills with our weekly planned giving tips, you’ll have everything you need to make your program thrive.

This guide simplifies the process by providing proven, actionable marketing tips you can deploy today. Each step is carefully crafted to help you build stronger donor relationships, inspire generosity, and secure lasting support.

Ready to strengthen your planned giving efforts? Let’s dive in.

10 Tips & Strategies For Incredible Results

Maximize Your Existing Communication Channels

Limited budgets don’t have to limit your planned giving success. Your organization already possesses powerful communication channels—newsletters, websites, annual reports, and social media platforms. These existing resources can become your most effective tools for promoting planned giving.

Whether you’re a major university or a local community organization, your internal media channels offer cost-free opportunities to reach donors consistently. Transform these built-in touchpoints into planned giving opportunities:

  • Newsletters – Feature donor stories and legacy giving options
  • Digital and social media platforms – Share compelling content across all channels
  • Annual reports – Highlight the lasting impact of planned gifts
  • Stationery – Include a memorable planned giving tagline on letterhead and business cards
  • Email signatures – Add clickable calls-to-action (see bonus tip below)
  • Voicemail messages – Offer callers the option to learn more (always include opt-out choices)
  • Personalized correspondence – Send thoughtful letters to key supporters and board members

Crafting Your Message: Focus on clarity and impact. Use concise, donor-centric language that emphasizes benefits—such as “Create a lasting legacy at no cost today”—and integrate these messages seamlessly throughout your communications.

This approach ensures consistent visibility for your planned giving program while respecting your budget constraints and maximizing every donor interaction.

Perform a thorough audit of all your internal and external outreach today.

Your Direct Mail Has Become Background Noise

Let’s be honest—your direct mail is starting to blend in with everything else in the mailbox. Despite your creative efforts and countless revisions, your carefully crafted mailers often get dismissed as just another piece of mail by your prospects.

Here’s the truth: “Junk mail” still delivers results.

Stop overthinking every piece you send. Perfection is the enemy of progress. Here’s what typically happens: You collect feedback, revise your copy twenty times, then hand it to someone who rewrites it until all personality disappears. By the time you finally mail it, you’ve missed three deadlines and eight prospect calls.

The result? Silence. Not even complaints. If you send 10,000 planned giving brochures and receive fewer than 100 responses (including complaints), your materials are heading straight to recycling.

Three Strategies That Actually Work:

  1. Partner with specialists who understand response-driven marketing. Work with professional copywriters (like Patrick O’Donnell) and designers who specialize in fundraising communications. While internal teams have their limitations, they excel at annual reports and policy documents. For breakthrough marketing materials, you need fresh external perspectives. Your planned giving marketing requires copy that connects emotionally and designers who prioritize response over awards. Remember: some of the most effective direct mail pieces won’t win beauty contests.

  2. Maintain consistent presence in mailboxes. Single mailings rarely succeed. Your competition isn’t other nonprofits—it’s everything else demanding your prospect’s attention: family emergencies, celebrations, sales calls, and daily life. Your newsletter arrived alongside bills, catalogs, and grocery circulars. Mail more often to increase your chances of reaching prospects when they’re ready to engage. It’s a numbers game that builds recognition over time. Note: Traditional planned giving newsletters are seeing declining returns. Our recommendation? Drop them unless you have the budget for consistent monthly mailings.

  3. Don’t abandon direct mail. Even tech giants like Google and Apple invest in physical mail. Yes, paper with ink and stamps still works.

Your boss or someone on your board is pushing you to do a planned giving newsletter, and you have heard and know in your gut that planned giving newsletters are ineffective and passé. This happens over and over again. Even worse, you have a friend at the nonprofit next door and a vendor pushing you to do a planned giving newsletter. Just say no unless you have the resources to do it right. Even then, is the ROI worth it? Let them know reputable consultants advise against it.

Explain this to your team:

  1. According to the Direct Mail Association, “the more touches the better” (that’s Marketing 101). The resources required for one traditional planned giving newsletter (now considered a remnant from the Mesozoic Era) can create 4 other touches. This is why national publications are weekly or monthly, including our GIVING magazine . The same goes for your planned giving newsletter — if you are not producing it on a regular basis, it’s unanticipated and is out of sight, out of mind. Forgotten. 
  2. A creative and fresh planned giving newsletter takes a lot of resources — especially time. Take a careful look at your schedule.
  3. If you’re thinking of doing a newsletter, perhaps make it a year-end donor or legacy society newsletter, mailed between Christmas and New Year’s so it arrives the first week of January. Remember that December is a busy month when the majority of all gifts are made, so begin planning in August.
  4. The standard planned giving newsletters offered by print vendors today are the same products they were offering in the 1970s. Times have changed, but their newsletters have not kept pace.
  5. If you must do a newsletter, consider a Newslet. It’s a short, dynamic informational that ties the reader to your planned giving website for more information. The Newslet is easier on the eye and on your budget. We recommend it at least four times a year. 
  6. What to do for “marketing touches?” Use your existing internal resources instead (annual report, e-broadcasts, institutional newsletters, distributed informationals, e-zines, etc.). You can also use planned giving postcards for outreach. 

Remember the friend from the nonprofit next door with three enamored board members who are having an ego trip over a single planned giving newsletter? The one who is also blindly ignoring 98% of their constituency? Don’t let him fool you. It’s easy to get entangled within your closed loop.

Read: The Definitive Guide to Planned Giving Newsletters.

These can also be considered junk mail, unless they are done right. And most envelopes, from the outside, cry “junk mail.” Here are some pointers:

  1. If it’s just a letter, keep it that way. No enclosures. Studies show enclosures take away from your main message. At most, include a business card.
  2. Make sure it bears a real signature. Ask volunteers to help. By the way, asking volunteers to help also creates camaraderie.
  3. Give it a live stamp. There are mail houses that do this.
  4. No labels. Either laser-print the envelopes, or use handwriting. There’s a new technology where an actual pen “hand” addresses each envelope, and no two letters look alike. It’s cool and different than a script font. It really looks like a person wrote it.
  5. Handwrite your initials (or the signer’s initials) on the top left-hand corner of the envelope. Use blue ink. Again, volunteers can help.
  6. Begin writing the letter yourself, then work with an outside professional to finalize it. Do not:
    • Ask your uncle’s opinion (unless he is a marketing expert)
    • Ask an attorney to edit it
    • Ask a professor to rewrite it
    • Ask your staff’s opinion
    • Ask more people to get involved

All this makes it more vanilla; the goal here is to tease, not appease.

/ˈbôriNG/

Solicitation letters can get boring, too. But they don’t have to. Use a freelance writer with a fresh eye. Those with advertorial experience are best. Our lead guy is Patrick O’Donnell, and he is available for help.

(Download a before-and-after sample.)

Your boss is shouting “budget, budget, budget” and pushing you to use electronic communications for your outreach. Save paper and stamps, he says. We once received an annual report that asked the reader to go online to download a list of donors who supported the organization. Pooh. Let the reader go online and download P&L statements and fancy financial bar charts, but donor names should come in print. One of our clients, a school in Dallas, begins their donor list on the cover of its magazine. Not on page 82 in 8-point type — on the cover!

Educate your boss with these pointers:

  1. Promoting planned gifts via digital outreach is not as cost-effective as people think. It has to be done right. And “done right” means more than pressing a send button.
  2. Along with digital outreach, you need a planned giving website with landing pages that collect information and feed it to a database. This costs money.
  3. On your planned giving website landing pages, you need an offer. Give them something in return for their information or for making a request. My Alma Mater used to send personalized stationery, for example.
  4. To do it right, you need a planned giving website vendor who knows A/B split testing (and maybe even A/B/C split testing, depending on your list size).
  5. Your first broadcast should be to a small group to analyze responses. Then, rethink your approach.
  6. Before doing anything, make sure the analytics for your planned giving website are in place.
  7. Test, test, test, and proofread. We have seen emails go out with: “Dear {name}…”
  8. Learn about spam controls. Several innocent words could send your message into the spam folder, never to be seen.
  9. Hire a planned giving partner like us. Again, it’s more than just pressing a send button.
  10. Are you regulated heavily? Be careful. Although not heavily enforced, there are anti-spam rules you need to abide by, such as opt-ins, etc.
  11. Digital outreach should only be part of an integrated, multi-channel planned giving marketing solution. It’s not a good stand-alone tool. We can’t emphasize this enough.

You’ve followed what others are doing: gift planning direct mail, postcards and solicitation letters. But you know there are other venues you should tap into, but just can’t think of any. Here are some ideas. Perhaps not all will be suitable for your organization, but this is a good start:

  1. Local small papers. Call them. Often they are in need of stories as they run out of things to publish. Make sure to present an interesting angle on what you do. Don’t say “Our nonprofit helps children stay out of trouble.” Say, “Local businesses support our nonprofit by giving gifts of stock because they know that our current generation will be their future employees.” Need help developing content? Visit GiftPlanning.org.
  2. Local larger papers. Again, follow the advice in #1, but you may need a gift planning marketing partner. And it helps to place a display ad in the paper or magazine. One of our clients, Pomona College, advertises in the Wall Street Journal for charitable gift annuities. Maybe you’re not there yet, but could advertise bequests in your regional paper. Keep your eyes open. This practice works well for universities and colleges. If you decide to develop the display ad yourself, first learn the logistics and anatomy of display advertisements.
  3. Short internal video clips. This practice does not work for all, but is popular with retirement communities and animal shelters since they tend to have their own closed-circuit TV shows and internal communication. If your audience is “there,” and it’s easy for you to be there at no cost, be there.
  4. Write to NPR. The station loves to talk about other nonprofits. In fact, if you educate yourself on planned giving topics, you could be asked to educate its constituency about gifts of life insurance or lifetime income gifts. The station realizes your knowledge may eventually help its fundraising as well.
Ways-of-Giving brochure

Say you have been doing bequest marketing heavily, and people start requesting information. They need your formal name … bequest language … even the address! And you have nothing to send out. The solution to your bequest marketing (or any planned giving marketing) challenge is easy. Here are a few suggestions:

  1. Order quick, easy-to-produce, off-the-shelf planned giving brochures. You do not need award-winning, beautifully designed publications here. Just simple pieces with your name, your logo and your colors. Work with a gift planning marketing partner. In fact, you can get planned giving brochures today.
  2. Estate Planning Brochures. Considering more than 68% of Americans do not have an estate plan, our estate planning brochures are great leave-behind pieces.
  3. Cornerstone Brochures. These are for sophisticated programs and for those “special donors.”

You have a planned giving website. Great. But you have no visitors.
It’s like calling your local phone company and complaining that no one is calling you. Imagine your boss saying, “We just got this great phone system—but no one’s calling us! We need a better system.” Silly, right?

Whether you are marketing remainder trusts and unitrusts or simple beneficiary designations, consider having a planned giving website. And make sure your link is prominent and clickable—your donors need to find it easily.
Your prospects need to understand that a deferred gift annuity helps them save for retirement and support your mission, that a charitable bargain sale is the only tool to get both cash and a tax deduction, or whether gifts of real estate make sense for them.

You’ve tried building a site yourself, only to end up with something that looks like every other cookie-cutter nonprofit page. It’s the difference between getting your car washed and getting it detailed. Between an off-the-rack shirt and one that’s tailored. Between a grocery-store apple pie and Grandma’s.

Then you realize the sites you admire were built by a partner like Planned Giving Micro Website for the small charity, and you think, “I can’t afford that.” Think again—our micro site delivers in days, not months, at a cost far below what you expect.

We combine expert design with turnkey functionality so you can:

  • Drive planned giving website marketing that boosts donor engagement

  • Amplify legacy giving messages across print, email, and social channels

  • Convert curiosity into commitments with clear, clickable calls to action

Why work harder? Once your micro site is live, it runs on autopilot—attracting prospects, educating donors, and generating leads 24/7.

Still on the fence? Sprinkle our video files on your giving pages—and watch engagement soar. You can get these here.

Ready to stop waiting for calls?
Visit Planned Giving Micro Website for the small charity today—because a silent site costs you donors.

You have a planned giving website. Great. But you have no visitors.

It’s amazing how a small handful of nonprofits complain that no one is visiting their planned giving website. It’s like calling your local phone company and complaining that no one is calling you. Imagine if your boss says, “We just got this great phone system, but no one is calling us! We need to get a better system.” Sounds silly, doesn’t it?

Don’t be one of them. You need to:

  • Market your planned giving website with print and electronic mail.
  • Embed your URL everywhere—in gift-planning brochures, bequest materials, annual reports, even event invitations.
  • Equip every fundraiser with an elevator pitch and a link (see our Pocket Guide).
  • Tell emotional donor stories on your site. Share how “Judy” secured her legacy with a charitable remainder trust, how “William” enjoys lifetime income from a pooled fund, or how “Elizabeth” funds multiple grants through a donor-advised fund. Make sure you feature stories like this one.
  • Run strategic display ads linking back to your planned giving website.

Sound like a lot of work? It isn’t. Once you’ve set it up, everything runs on autopilot. Are you a small shop? We can help. Consider Legacy Giving in a Box – it covers all of this and more.

Ground Presence and Voicemail

This is a simple, esoteric tip, so we kept it for last.

If you’re a small nonprofit with foot traffic and no budget, this is for you. Think retirement communities (dining rooms), churches, museums, and certain healthcare facilities—places where people regularly gather.

We’ve already shown what you can do with zero budget. Here’s one more tool—cheap, effective, and often overlooked.

Let’s say you run a retirement community. Spend $75 at Staples on a foam-core sign and easel. In big, bold letters:

Make a Gift and Receive a Guaranteed Paycheck for Life.
CDs earning 0.7%? We may offer up to 8%.

Skip the disclaimers and fine print. You’re starting a conversation, not closing a contract. Details come later.

This works. Seniors love the idea of steady income for life, and many establish multiple charitable gift annuities as a result.

Whether you’re promoting bequests, stock gifts, or life insurance, simple in-person signage can drive real interest.


Bonus Tip: Use Your Voicemail

A friend at St. Mary’s University once recorded:

“Hi, this is Mike. To leave a message, press #. Did you know you can support St. Mary’s with a gift that costs nothing during your lifetime? Here’s how…”

Voicemail is silent marketing. Use it.


Let me know if you’d like this version added to your working doc.

Have a creative solution yourself? Contact us. We’ll even publish your idea in GIVING magazineour monthly publication.

Share With Your Board:

#11: Bonus Tip: Your Signature Line

Signature Lines comparison, side by side

Email signatures shouldn’t be afterthoughts—yours shouldn’t read like every other boilerplate block. Move your “elevator pitches” front and center—right under your name and above your address—so your message gets seen (and clicked) before anything else.

Forget vague lines like “Visit us at the Foundation.” Instead, swap in short, benefit-driven pitches that link directly to your planned-giving pages. For example:

  • Make a gift that costs nothing during your lifetime → [your URL here]

  • Giving stock could be more beneficial than giving cash → [your URL here]

  • Donate your home, get a deduction, and continue to live there for life → [your URL here]

  • Make a gift and receive guaranteed income for life → [your URL here]

How to roll this out across your office:

  1. Replace generic footer lines with your new pitches.

  2. Embed each line with the exact URL of the relevant page on your planned-giving website.

  3. Position these links immediately beneath everyone’s name and title—before the address block.

  4. Test which phrasing drives the most clicks, then standardize your winning lines.

Your donors already know where you are—give them something worth clicking first.

Optimize Your Cash Giving Pages

This Captures Interest and Moves Donors Toward Legacy Giving

Your donation form is more than a transaction—it’s an opportunity to deepen engagement and identify future planned-giving partners. Here’s how to make every gift count:

  1. Lead with Smart Checkboxes
    Place these options above the gift-amount and payment fields so they’re impossible to miss:
    • “Please send me more information on …”
    • “I have already left [Your Organization] in my estate plans.” 
    • Offer them an estate planning guide.
  2. Seamless Thank-You Page
    After a credit-card gift, redirect donors to a dedicated “Thank You” page that:
    • Celebrates their generosity with a warm, branded message.
    • Explains briefly what planned gifts are and how they benefit both donor and mission.
    • Presents Next Steps, such as links to your planned-giving microsite, upcoming webinars, or downloadable guides.
  3. Build the Conversation
    Use the checkbox data to segment follow-up:
    • Send targeted resources to those who request more information.
    • Personally steward donors who’ve already included you in their estate plans.

These simple tweaks turn a one-off gift into the start of a lifelong giving relationship. For full implementation and custom designs, ask about our marketing consultation services.

Resources for this Page

Did This Envelope Get Opened?
Envelope to Diran Mikaelian from Jefferson with handwritten address

An actual piece sent to my dad.

  • Handwritten
  • Live stamp
  • “Dirty smear” on the envelope
  • Stamp slightly on an angle

Everything says it was done by hand. Of course it got opened. And read. Clever.

Exactly what we profess.

Giving Magazine, Karen Alonso on Cover, United Way Las Vegas, AFP Chapter President

Giving Magazine

For those who drive change — not watch it. Join the top 1%.

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